Delivery & Returns

Thank you for reading the information concerning delivery and returns.

Please find all the required information down below.

overview shipping costs 

Germany 
EU1
EU2
EU3
EU4
US
Asia + Australia 

Standard Shipping DE: 4,50€

from 250€ purchase: free!


Express Shipping DE: 10,50€
Express Shipping: 12,50€
Express Shipping: 15,50€
Express Shipping: 22,50€
Express Shipping: 30,50€
Express Shipping: 35,50€
Express Shipping:
up to 100€ purchase: 35,50€
from 100€ purchase: 55,50€

country overview

Germany 
EU1
EU2
EU3
EU4
US
Asia + Australia
all of Germany
Belgium
Denmark
France
Luxembourg
Monaco
Netherlands
Austria
Bulgaria
Estonia
Finland
Greece
Ireland
Italy
Croatia
Latvia
Lithuania
Malta
Northern Ireland
Portugal
Rumania
Sweden
Switzerland
Slovenia
Slowakia
Spain
Czech Republic
Hungary
Vatican
United Kingdom
Cyprus
Guernsey
Iceland
Jersey
Canary Islands
Liechtenstein
Norway
Bosnia
Kosovo
Macedonia
Moldavia
Russia
Serbia
Turkey
Ukraine

Canada
Mexico
United States of America
Australia
China
Hong Kong
Japan
Taiwan
Thailand
Malaysia
Singapore
South Korea

Order placed until 10 am german time will be shipped on the same day.

Wondering what's the status of you parcel? Keep track of your order right here.

You country is not listed in this overview? Just send us an E-Mail to  shop@merzbschwanen.com and we will take care of it.

DHL EXPRESS OPtions - of course INcluded!*

Fast delivery

receive your parcel faster, for all information regarding transit times visit the DHL Express website

schedule the delivery

choose the day of delivery and/or a new timeframe for the delivery

drop-off at your neighbor

choose a neighbor who is allowed
to receive your parcel

pick-up at a DHL SERVICE Point

choose a DHL Service Point where you would like to pick up your parcel

modify delivery address

redirect your parcel to an alternative address

holiday custody

choose a delivery date up to 30 days after
the initial date

 * depending on the availability in the destination country