Right of withdrawal

You have the right to withdrawal from this contract within fourteen (14) days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier has taken possession of the goods. In order to exercise your right of withdrawal, you have to contact us

Merz b. Schwanen

Peter Plotnicki

Rosenthaler Str. 34/35

10178 Berlin


Tel: 030-44318998-0 

by means of a clear declaration (e.g. a letter sent by post or e-mail) of your decision to withdraw from this contract. You can use the attached sample cancellation form for this, but this is not mandatory. To meet the cancellation deadline, it is sufficient for you to send your notification that you are exercising your right of cancellation before the cancellation period has expired.

Consequences of the withdrawal

If you withdraw from this contract, we will have to give you all payments back that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse the repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier. You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. We bear the costs of returning the goods (within Germany). You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties, and functionality of the goods.

Special notes  

The right of withdrawal does not apply to distance contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which is clearly tailored to the personal needs of the consumer are. 

Reproduction of the legal model withdrawal for

I (*) I hereby revoke the contract I have concluded with Merz b. Schwanen on the purchase of the following goods:

a.) ____________________________________________________

b.) ____________________________________________________

Date: ________________________

Ordered on (*), Order N°. (*), received at (*).

Name of customer (*) _________________

Address of customer  __________________

(only for transmission in non-electronic form)

Merz b. Schwanen - Peter Plotnicki Rosenthaler Strasse 34/35 10178, Berlin, Deutschland e-mail: shop@merzbschwanen.com

(*) Required fields

However, the use of the withdrawal form is not binding as long as your declaration of cancellation is expressly made in writing (e-mail, letter, etc.), the goods to be returned are precisely specified, and the cancellation and return deadlines are met.