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FAQ - frequently asked questions

Prices displayed online include the 19% German VAT. After recently having updated our system, we, unfortunately, cannot deduct the VAT at checkout. But we are working on offering the deduction again very soon. Please note that we cannot offer a refund of the VAT after the order is placed. When importing, additional taxes of the respective country the items may apply.


more questions?

Simply send us an e-mail to shop@merzbschwanen.com shop@merzbschwanen.com or give us a call +49 (0) 30 44318998-14. We're looking forward to speaking with you.