Contact
ONLINE SHOP CUSTOMER SERVICE
Questions regarding our online shop, products, or simply need help deciding?
Our customer service team is here for you:
Monday – Friday
12pm - 6pm
Simply send us an e-mail to
or give us a call
+49 30 44318998-0
Important info:
If you contact us directly, your e-mail might end up in the spam filter.
If you do not receive a response after 2 business days, please contact us again and only via shop@merzbschwanen.com.
Thank you very much!
Merz b. Schwanen BERLIN STORE
Visit our store and connect with us in person
Gormannstr 25
10119 Berlin
Opening hours:
Monday – Saturday
11am - 7pm
Reach us by e-mail
store.berlin@merzbschwanen.com
or give us a call
+49 30 44318998-44
PRESS
You're a journalist or an influencer? You're interested in our collection or looking for a collaboration? Or would you like to get logos, images, or press information? Send us an e-mail or give our communications team a call!
communications@merzbschwanen.com
+49 30 44318998-10
WHOLESALE B2B
You're a buyer or own a retail store? Our sales team is the right contact for your request!
sales@merzbschwanen.com
+49 30 44318998-11